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FAQs

What is shipping protection?

Shipping protection is an optional service you can select at checkout to safeguard your order against loss, theft, or damage during transit. If you opt-in for shipping protection and encounter any issues, please contact our support team, and we'll resolve it promptly.

How long does delivery take?

Processing Time: Orders are typically processed within 2-3 business days.

 

Standard Shipping (Domestic): 5-7 business days after processing.

 

Please note that delivery times may vary during peak seasons, and if we are hosting a giveaway event, delivery may take longer than usual due to increased order volume.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time.

How do I contact customer service?

use the forum on the contact us page for all customer support

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